Terms of Service
Welcome to TaxBalanceHub ("we", "us", or "our"). By accessing or using our site and related offerings, you agree to these terms.
1. Acceptance of Terms
These terms govern your use of TaxBalanceHub located at 127 Queens Quay West, Toronto, ON M5J 2G8, Canada. Please read carefully before proceeding.
2. Services and Offerings
TaxBalanceHub provides central support for tax compliance and fiscal balance optimization, including advisory sessions, digital courses, and branded items.
3. Refund Policy
3.1 Service Offerings
Standard advisory sessions are eligible for a refund if requested within 10 days of purchase. Refunds will be processed via the original payment method within 14 days of approval. You may also choose to reschedule sessions at no additional cost. Please note that premium fast-track consultations are non-refundable due to immediate resource allocation and prior scheduling commitments.
3.2 Informational Products
Digital materials such as downloadable guides and video tutorials may be returned within 7 days of purchase, provided they have not been fully accessed. Upon approval, credits will be applied to your account or returned to your original payment method within 10 days. Transfers of informational products to another title or course are not available.
3.3 Physical Goods
Items purchased from our shop can be returned within 14 days of delivery if in original condition and packaging. Return shipping is your responsibility. Once received and inspected, we will issue a refund to the original payment method within 14 days. Exchanges can be arranged by contacting us.
4. No Refund Exceptions
Certain offerings, such as custom compliance toolkits or subscription bundles, are explicitly non-refundable due to the bespoke nature of preparation and immediate access upon purchase. These conditions are stated at the point of sale.
5. Contact Information
Business ID: 711490795
Phone: +14161868676
Address: 127 Queens Quay West, Toronto, ON M5J 2G8, Canada
For support or inquiries, please visit contact page.
6. Changes to Terms
We reserve the right to modify these terms at any time in 2025. Changes will take effect upon posting. Continued use constitutes acceptance of the updated terms.